Leave a Message

Thank you for your message. We will be in touch with you shortly.

Blog

Compass vs Zillow Explained: Private Exclusives, MLS Exposure, and Denver Seller Strategy (2026)

What the “Zillow Ban” means for your listing visibility—and how I choose the smartest strategy for each Denver seller.

If you’ve seen headlines about Compass and Zillow battling over listings, it can sound like industry drama that doesn’t touch real life. But it absolutely can—because this fight is really about who controls listing exposure, how homes get marketed, and what choices sellers actually have when a platform with massive consumer reach sets rules that shape the market.

I’m writing this as a working Denver agent with Compass. I’m not here to be a cheerleader for a lawsuit. I’m also not interested in defending Zillow. I’m here for one reason: to represent my clients to the best of my ability and to choose the strategy that creates the best outcome for their home sale.

And I’m going to be honest about something a lot of homeowners don’t see: portals don’t set rules because they love fairness. They set rules because they have business models to protect. And agents don’t get frustrated because we’re emotional. We get frustrated because we’re the ones doing the work while someone else profits off the attention our work creates.

So let’s break down what’s going on, what it means for homeowners, what the real arguments are, and how I’m advising sellers in Denver right now.

What started the Compass vs Zillow fight

Zillow rolled out a policy called Listing Access Standards. In plain English, Zillow is saying: if a listing is being publicly marketed, it needs to be entered into the MLS quickly—within a short window Zillow defines—or Zillow can refuse to display that listing on Zillow and Trulia.

Compass is pushing back on the idea that a portal should be able to dictate how a seller markets a home by threatening visibility. Compass’s position is that sellers should have legitimate options—including phased marketing—and a portal shouldn’t punish a homeowner’s listing because the homeowner chose a different strategy.

That’s the core conflict: a portal setting standards that shape marketing behavior across the industry versus a brokerage arguing that sellers should retain control over their marketing options without being penalized by the biggest consumer gateway.

The part sellers need to understand: exposure versus control

Every listing strategy is ultimately a tradeoff between exposure and control.

Exposure usually helps competition. Competition often creates leverage. Leverage is what strengthens price and terms.

That’s the classic “full market” argument, and it’s real. If your goal is to drive the strongest possible offer and the cleanest terms, broad exposure—especially with a strong launch—can create urgency and competition that works in your favor.

But control matters too. Not every seller’s life can handle “open house every weekend, showings nonstop, strangers in your home.” Not every seller wants their home widely public online immediately. Not every seller is in a clean, simple, textbook scenario.

There are legitimate reasons a seller might want a controlled rollout for a short period:

  • Safety and privacy concerns

  • Tenants or complicated occupancy situations

  • Families with kids, pets, health issues, travel schedules

  • A home that isn’t fully show-ready yet, but the seller wants to start the process

  • A unique home where the buyer pool is narrow and targeted outreach can be effective

  • A seller who wants early feedback on price and positioning before going fully public

That’s why I don’t treat marketing like a religion. The right plan depends on the seller’s priorities and the home’s market reality.

“Seller choice” is not the end of the conversation

A phrase that keeps coming up in industry coverage is that “choice isn’t the same as freedom.” I agree with that, because sellers can be presented with options without being given clarity.

Real choice means the seller understands what they gain and what they give up. If the agent doesn’t clearly explain the tradeoffs—and I mean in plain language—then the seller isn’t really choosing. They’re just being guided into a default.

This matters right now because a lot of the industry is drifting toward “private-first” marketing as a standard pitch. That can be fine when it’s used intentionally and briefly for a specific seller’s needs. It becomes a problem when it’s presented as automatically smarter, automatically better, or automatically the right move.

Because here’s the reality: for many homes, the best outcome still comes from the full market seeing it at the same time.

What “Private Exclusive” actually is, and when it can make sense

Compass uses a phased marketing approach that can include a Private Exclusive phase, then Coming Soon, then a full MLS launch.

A Private Exclusive can be useful in the right circumstances because it:

  • Creates a quiet runway

  • Allows targeted exposure before a full public debut

  • Can protect privacy and reduce disruption

  • Can generate early feedback on pricing and condition

  • Can sometimes produce a clean match quickly

But here’s what I refuse to oversell:

A Private Exclusive is not automatically better for the seller.

If your home needs maximum competition, limiting early exposure can reduce leverage. In some cases, it can even create momentum problems if a listing sits too long in any “pre-market” stage and then hits the public market without excitement.

That’s why I treat Private Exclusive like a tool, not a default. If we use it, it needs guardrails:

  • Short timeline

  • Clear goal (privacy? price test? early match?)

  • Clear success metrics (what would make us stay private?)

  • Clear pivot plan (exactly when we go fully public if it’s not working)

That’s client-first marketing.

Does having a bigger agent network help if you start private?

Yes, a bigger network can make a private phase more effective, because more agents means more internal reach—more active buyers represented inside that ecosystem, more conversations happening faster, more opportunities for the right buyer to surface quickly.

But here’s the part sellers need to hear:

A bigger internal network is still not the same thing as the full market.

If your best outcome depends on maximum competition, you want the entire qualified buyer pool competing. Period.

This is also why industry consolidation matters. When networks get big enough, defaults start shaping behavior. Sellers can quietly get steered into a private-first approach because it’s “standard,” not because it’s the best move for them. That’s exactly what I’m not interested in doing.

The marketing plan should be built around your priorities—not what’s easiest for an agent, not what’s trending in the industry, and definitely not what makes a portal happy.

Why agents are so upset with Zillow

Now let’s talk about the part homeowners don’t always see.

Zillow’s business model has always frustrated a lot of agents because it profits from attention generated by listings and marketing that agents and sellers create and pay for.

Agents and sellers do the work:

  • Pricing strategy

  • Repairs and prep

  • Professional photos

  • Staging

  • Copywriting

  • Open houses

  • Showing coordination

  • Negotiation

  • Inspection problem-solving

  • Appraisal strategy

  • Transaction management

That work produces attention.

Zillow captures that attention.

Then Zillow monetizes it—often by selling leads to agents, including agents who are not the listing agent.

That’s why you’ll see your home online and then receive calls from multiple agents. It’s not because those agents magically found you. It’s because the portal is monetizing the consumer traffic your home generated.

A lot of agents have never been okay with that model. It feels like we’re feeding a machine that profits from our labor and then charges us to reach the very consumers our work attracted.

And in January 2026, that frustration got even louder because of a new lawsuit filed by a Washington state agent accusing Zillow of mortgage steering—alleging Zillow uses its ecosystem to push business toward Zillow Home Loans in ways that could disadvantage independent lenders and pressure agents. These are allegations, and Zillow disputes them, but it shows you why agents distrust Zillow’s incentives.

When the platform controls consumer attention, sells leads, and also has a mortgage arm, it’s hard to argue that the incentives are neutral. It’s a marketplace and a participant at the same time. That is why trust is thin.

If not Zillow, then who?

This is where the story gets messy.

Even agents who dislike Zillow don’t all agree on what replaces it.

Some people want MLS-run systems to be the primary consumer gateway.
Some want brokerages to build private networks that become the gateway.
Some believe Google or AI-driven search will become the front door and the portals will lose relevance over time.

So when you hear “portal war,” it’s not a joke. The industry is fighting over the future of home search and discovery.

But again, as your agent, I’m not here to win a corporate war.

What this means for you if you’re selling in Denver

Here’s what I want you to take away from all of this:

  1. There is no single best strategy for every seller.

  2. Broad exposure often supports stronger competition, and competition often supports better results.

  3. Controlled, private phases can make sense for specific sellers when used intentionally and briefly.

  4. Portal rules can affect visibility, and sellers should understand those consequences before choosing a path.

  5. Your marketing plan should be built around your goals, not a default pitch.

When I’m advising a seller, I start with a simple question: what matters most right now—price, terms, timeline, privacy, or disruption level?

Then we look at your home’s segment and buyer pool. We decide whether competition is the lever or whether control is the lever.

If we use any private phase, it is time-bound. It has metrics. It has a pivot plan. And it’s designed to protect your outcome, not someone else’s agenda.

If full market exposure is the best play, we launch clean and strong, with the entire qualified buyer pool seeing it at the same time.

That’s how you sell smart in the middle of industry noise.

If you want me to map out a game plan for your home—your neighborhood, your price point, and your timeline—you can go to salliesimmons.com or text me at 662-588-2420 and write: Game plan. I’ll ask a few quick questions and tell you what strategy I’d choose if it were my house, and why.

Work With Sallie

After a decade in sales and real estate in Denver, Sallie has really gained her footing within the community serving on nonprofit boards and also as an active member of neighborhood associations.
Let's Connect
Follow Us